Identity Data: full name, date of birth, identity or passport number, language of communication
Data of accommodation: room number, date and time of arrival/ departure, data about products consumption or / and used services, tourist agency or tourist office, terms of reservation, flight data, special preferences and interests, questions / requests / complaints of clients
Image Data: photographs / video by a video surveillance system
Children Data: name-surname, date of birth, passport number
Communication Data: home address, telephone (mobile / home phone number), email
Devices Data and Internet Browsing Data: number, date and duration of calls from the hotel phone, device data identification, ΙPaddress, MACaddress, internet browsing data, Operating System version, WiFi usage duration
Charge Data: VAT No., Credit / Debit Card numbers and type
Special Categories of Personal Data: nationality, religious belief, data concerning health
To manage your room reservation, your stay and other hospitality services (Check-in and payment, seat reservation or/and hotel services usage), satisfy your special requests regarding your stay (e.g. room preferences, food preferences etc.), monitor the use of the available services (e.g. hotel room phone, mini bar, room service, WiFi access etc.), manage various requests / complaints.
In accordance with the General Data Protection Regulation you have the following rights:
i) Right of information and access.
ii) Right of rectification.
iii) Right to restriction of processing.
iv) Right to object.
v) Right to erasure (“right to be forgotten”).
vi) Right to Data portability.
viii) Right to withdraw your consent when processing is based on consent.
To exercise your rights, you may send a registered letter to the following address or you can contact the Data Privacy Department of our company via e-mail at email@example.com
In addition, you always have the right to address the Hellenic Data Protection Authority and make complaints in writing, either at the Headquarters of the Authority (Kifisias 1-3, Postal Code 115 23, Athens, tel. center +30 210 4675600/ fax +30 210 6475628) or via email at firstname.lastname@example.org
For further information, you can visit the address www.dpa.gr